--- title: CDS Security Support --- [Skip to content pie](https://www.cdssecurity.net/support#main-content) [![CDS Security](https://www.cdssecurity.net/hubfs/CDS%20Light%20Logo.svg "CDS Security")](https://www.cdssecurity.net?hsLang=en) - [About](https://www.cdssecurity.net/about) - Products - ### [![Home-Security-Keypad](https://www.cdssecurity.net/hs-fs/hubfs/Home-Security-Keypad.png?width=403&name=Home-Security-Keypad.png) Security Systems](https://www.cdssecurity.net/security-systems) - ### [![Medical alert device](https://www.cdssecurity.net/hs-fs/hubfs/Image%205.png?width=97&name=Image%205.png) Medical Alert](https://www.cdssecurity.net/personal-medical-alert) - ### [![Image 6](https://www.cdssecurity.net/hs-fs/hubfs/Image%206.png?width=101&name=Image%206.png) Access Control](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems#access-control) - ### [![Image 8](https://www.cdssecurity.net/hs-fs/hubfs/Image%208.png?width=147&name=Image%208.png) CCTV Systems](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems#cctv-systems) - ### [![Fire Panel Silent Knight SK-5208](https://www.cdssecurity.net/hs-fs/hubfs/Fire%20Panel%20Silent%20Knight%20SK-5208.png?width=246&name=Fire%20Panel%20Silent%20Knight%20SK-5208.png) Fire Alarm Panels](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems#fire-alarm-panels) - Solutions - ### [![residential home](https://www.cdssecurity.net/hs-fs/hubfs/Image%202.png?width=195&name=Image%202.png) For Your Home In a sea of endless options, choosing the home security solution that fits your budget and need is not easy. 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Whether your business is small or large, CDS Security offers a wide range of scalable solutions.](https://www.cdssecurity.net/business) - [Support](https://www.cdssecurity.net/support) - [Contact](https://www.cdssecurity.net/contact) - [Blog](https://www.cdssecurity.net/blog) [Free Estimates](https://www.cdssecurity.net/free-estimate?hsLang=en) Mobile Menu [About](https://www.cdssecurity.net/about?hsLang=en) Products - [Security Systems](https://www.cdssecurity.net/security-systems?hsLang=en) - [Medical Alert](https://www.cdssecurity.net/personal-medical-alert?hsLang=en) - [Access Control](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems?hsLang=en#access-control) - [CCTV Systems](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems?hsLang=en#cctv-systems) - [Fire Alarm Panels](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems?hsLang=en#fire-alarm-panels) Solutions - [For Your Home](https://www.cdssecurity.net/home?hsLang=en) - [For Your Business](https://www.cdssecurity.net/business?hsLang=en) [Support](https://www.cdssecurity.net/support?hsLang=en) [Contact](https://www.cdssecurity.net/contact?hsLang=en) [Blog](https://www.cdssecurity.net/blog?hsLang=en) # Support Why Choose CDS Security? We are your local, family-owned alarm company, not some faceless national company. We know our subscribers, and our employees are encouraged to be active in the local community.We are your security experts – our employees receive extensive manufacturer and industry training to make sure your security is done right. CDS is a Honeywell Authorized Security Dealer. We are happy to provide a list of local references that can attest to our service. Our UL-Listed Central Station is based here locally, but has redundant backup facilities in other parts of the country. What can Total Connect Interactive do? Add convenience and control to your home or business alarm with Total Connect from Honeywell. From your smartphone, tablet, or computer, you can control your alarm system, It’s the ultimate in peace of mind. Ask how CDS, can put you in control of your home and business security. - Remote Arm/Disarm: Disarm your alarm for family or a guest. Forgot to arm your alarm when you left home? Arm it from your mobile phone - View Event History: Track who’s been using the alarm and when. Know when your business is opening and closing. I currently have alarm service with a national alarm company. Can you help me? Bring your service to a local source you know and trust. With our “Go Local and Save” promotion, we offer special savings to families and businesses who transfer their service from one of our National Competitors to CDS. Ask for details from one of our Security Consultants. We monitor and service most major brands of security alarm systems, including Honeywell, DSC, GE and Interlogix, among others. I just moved into a house that has an existing alarm system. Can you monitor it? We can monitor most alarms installed in the past 20 years. We monitor and service most major brands of security alarm systems, including Honeywell, DSC, GE and Interlogix, among others. Call our office to find out how we can protect your house – often we can provide an update to your existing equipment that will allow you to use Total Connect on your smartphone to control your alarm as well.   Can I control my alarm from my smartphone? Yes. All of the alarms that we install can be set up with Honeywell Interactive. Control your alarm from your iPhone or Android smartphone, or any web-enabled tablet or computer.   I don’t have a phone line in my house. Can you still monitor my alarm? Absolutely! Most alarm systems can be monitored over the internet or over a 4G cellular connection with a minor update, and all of our new alarm systems can connect over internet, wifi, or cellular. Call our office to find out more about how we can assist you. ### Request Support ### [![CDS Light Logo](https://www.cdssecurity.net/hubfs/CDS%20Light%20Logo.svg)](https://www.cdssecurity.net?hsLang=en) [Free Estimates](https://www.cdssecurity.net/free-estimate?hsLang=en) [Privacy Policy](https://www.cdssecurity.net/support#pie)   |   [Cookies Policy](https://www.cdssecurity.net/support#pie) - About - [History](https://www.cdssecurity.net/about#history) - [Why Choose Us](https://www.cdssecurity.net/about#why) - [Blog](https://www.cdssecurity.net/blog?hsLang=en) - Products - [Security Systems](https://www.cdssecurity.net/security-systems?hsLang=en) - [Medical Alert](https://www.cdssecurity.net/personal-medical-alert?hsLang=en) - Access Controls - [CCTV Systems](https://www.cdssecurity.net/access-control-fire-panels-and-cctv-systems?hsLang=en#cctv-systems) - Solutions - [For Your Home](https://www.cdssecurity.net/home?hsLang=en) - [For Your Business](https://www.cdssecurity.net/business?hsLang=en) - [Support](https://www.cdssecurity.net/support) - [Contact](https://www.cdssecurity.net/contact?hsLang=en) ```json { "@context" : "https://schema.org", "@id" : "https://www.cdssecurity.net/support#faq-widget_1646411490986", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We are your local, family-owned alarm company, not some faceless national company. 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We monitor and service most major brands of security alarm systems, including Honeywell, DSC, GE and Interlogix, among others. Call our office to find out how we can protect your house – often we can provide an update to your existing equipment that will allow you to use Total Connect on your smartphone to control your alarm as well." }, "name" : "I just moved into a house that has an existing alarm system. Can you monitor it?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. All of the alarms that we install can be set up with Honeywell Interactive. Control your alarm from your iPhone or Android smartphone, or any web-enabled tablet or computer." }, "name" : "Can I control my alarm from my smartphone?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Absolutely! Most alarm systems can be monitored over the internet or over a 4G cellular connection with a minor update, and all of our new alarm systems can connect over internet, wifi, or cellular. Call our office to find out more about how we can assist you." }, "name" : "I don’t have a phone line in my house. Can you still monitor my alarm?" } ] } ```